TERMS AND CONDITIONS
These Terms and Conditions regulate the relationship between you and 4CDK.com, and cover your use and access to the Online Shop. By clicking on the “Accept” button, or accessing or otherwise using the Online Shop, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and any other legal agreements that apply to you as a 4CDK.com’s Account holder, as amended from time to time. If you do not agree with these Terms and Conditions, you must stop using or accessing the Online Shop immediately. If you are using the Online Shop on behalf of a third party including, but not limited to a business entity, you warrant that you are authorized and have the authority to bind that third party to these Terms and Conditions.
4CDK is owned and managed by Soldify LTD, 7 Coronation Road, London, United Kingdom, NW10 7PQ.
1. Definitions
The following terms are used throughout these Terms and Conditions and have specific meanings.
a. “Account” means the account that Users may create through the Online Shop to use the Services.
b. “Add-On Keys” means any digital Program with additional or enhanced functionality, special weapons or characters, virtual currency, or subscription access to content or services intended to be accessed or used within a particular Program.
c. “Agreement” and “Terms and Conditions” collectively mean all of the terms, conditions and notices contained or referenced in this document (as amended from time to time) and all other 4CDK.com rules, policies available on the Online Shop (including, but not limited to, 4CDK.com’s Privacy Policy, guidelines and procedures that may be published from time to time on the Online Shop).
d. “Buyer” means a person that contacts, engages and/or aims to purchase a Program sold by a Seller through the Online Shop.
e. “CD Key” means a serial number or a code that is used to register and activate a specific Program and which will be provided to you in the Confirmation Order upon successful payment of a Program Price.
f. “4CDK.com’s Content” means any content (including but not limited to: the name, trademark, and logo of 4CDK.com; all information about 4CDK.com and its employees; any text, correspondence, photographs, graphics, applications; any video recordings, audio recordings, sounds, designs, features, and other materials) generated by and/or belonging to 4CDK.com.
g. “4CDK.com”, “4CDK Owned By SOLDIFY LTD”, “we” and “us” collectively mean 4CDK Owned By SOLDIFY LTD – a private company incorporated under the laws of London City, having its principal place of business in London, UK- as well as our affiliates, directors, subsidiaries, officers, and employees. 4CDK.com is a brand name which is wholly owned by SOLDIFY LTD.
h. “Confirmation Order” means any and all written or electronically transmitted confirmation orders sent by 4CDK.com to Buyers in relation to Programs. A Confirmation Order may contain, including without limitation: the CD Key; Program Price, payment terms; the details of the Program; details of the publisher and developer of the Program; and any special condition.
i. “Content” means any content submitted, generated, featured, displayed through the Online Shop, including but not limited to: any Program details; any text, correspondence, graphics, software, applications, video recordings, audio recordings, sounds, company logos, photos, designs, features, User reviews and other materials that are available on the Online Shop. Content includes, without limitation, User Content which may be submitted by a User for the purpose of using 4CDK.com’s services.
j. “Online Shop” means 4CDK.com’s platform, any online tool provided, processed and/or maintained by 4CDK.com (including, but not limited to: 4CDK.com’s website located at https://www.4CDK.com; all subpages and subdomains related to https://www.4CDK.com; any related domain and any mobile application offering access to, or facilitating the provision of, the Services).
k. “Privacy Policy” means 4CDK.com’s privacy practices in relation to the use of the Online Shop which is available at https://www.4CDK.com/privacy-policy.
l. “Program” means any and all digital or virtual games, software (business and consumer), related digital products, including Content and Add-On Keys, or services which are made available through the Online Shop. Program includes Buyer’s software used to access the Program, documentation, ads, services, technology, any content, data and other digital materials included in or made available through a Program (including after downloading or initially accessing it), or through any updates and other changes and versions of the Program.
m. “Program Price” means the total amount set out in the Confirmation Order chargeable by 4CDK.com to Buyers for the purchase of a Program.
n. “Seller” means a person or a company that contacts, engages and/or aims to sell a Program through the Online Shop. A Seller may be the publisher and/or developer of a Program.
o. “Seller Services” means any services provided by Sellers in relation to a Program, including without limitation, the provision of Programs along with any additional technical and support services provided by Seller in accordance with the Seller Agreement.
p. “Seller Agreement” means the terms and conditions of a Seller and/or an agreement that will be entered into between a Buyer and a Seller to formalize their arrangement, specifying the key terms of their engagement such as an end user license agreement specific to a particular Program.
q. “Service” means the online and/or offline services, provided by 4CDK.com for the provision and use of the technology that 4CDK.com has developed to facilitate the access of Buyers to a variety of Programs, Sellers and Seller Services, including without limitation, providing access to 4CDK.com’s online community, communication tools and payment services.
r. “Third Party Content” means any content that belongs to or originates from parties other than 4CDK.com, Sellers and Buyers.
s. “User Content” means any content, written or otherwise, created, submitted, generated, featured, displayed through the Online Shop (including but not limited to, any text, correspondence, and photographs) by Users while using the Online Shop.
t. “User”, “you” and “your” collectively mean the person, company, or organization that has visited or is using the Online Shop and/or the Service. A User may be a visitor of 4CDK.com, an Account holder, and/or a Buyer.
2. About 4CDK.com
4CDK.com operates as a platform that facilitates the sale of digital keys provided by third-party Sellers. Each key is unique and unused. 4CDK.com does not take ownership of any products listed on the Platform, all transactions are directly between Buyers and Sellers.
Buyers understand, agree and acknowledge that any transaction and/or agreement entered into with a Seller, as a result of your use of the Services whether oral or written, is between you and the Seller only, and 4CDK.com is not a party thereto. Notwithstanding these Terms and Conditions, Buyers may be required to enter into contractual agreements with Sellers and/or accept the Seller’s terms and conditions in order to purchase a Program. In such an instance, 4CDK.com shall not be a party to the Seller Agreement and shall not be responsible for performing the obligations of the Seller Agreement between Buyers and Sellers. 4CDK.com disclaims all liability arising from or related to any such Seller Agreement.
You agree and acknowledge that 4CDK.com does not own, sell, resell, furnish, provide, rent, re-rent, and/or host any Program and/or Seller Services and that Sellers shall solely be responsible for Seller Services and/or Programs.
4CDK.com provides Buyers with its Services free of charge. 4CDK.com may however charge a fee to Sellers in relation to each Product following the successful payment of the Program Price.
4CDK.com does not endorse any Seller over another to service a Buyer. While we try our best to verify Seller’s information, conducting a due diligence and useing commercially reasonable efforts to confirm that Sellers are licensed and maintain the required governmental approvals to provide Seller Services, we do not make any warranty, guarantee, or representation as to the licensing, ability, competence, compliance, or qualifications of any Seller.
Although 4CDK.com requires Sellers to provide accurate information about themselves and Programs, we do not confirm, and shall not be responsible for, any Program details or any Seller’s purported identity. Buyers agree to independently research and evaluate the Programs and Sellers.
3. RETURN POLICY / REFUND POLICY
If you wish to cancel your order before it has been processed by the Seller, please contact us immediately, and we will facilitate the refund process with the Seller. Refunds are subject to the Seller’s policies and may take a few working days to appear on your statement.
If you have placed an order but have not collected the key, we can assist in processing a refund, subject to a small administration fee to cover processing costs. Pre-orders are non-refundable until after the release date of the product.
Once a digital item has been shipped and activated, it cannot be returned due to its digital nature and the inability to resell the item. If a key is found to be faulty, we will work with the Seller to help facilitate them to provide you with a working key or a full refund.
For your convenience, you can browse to the Autokey page and click the ‘cancel order’ button to claim a refund on any order that you have not collected yet.
Pre-orders: Refunds are only processed on the day following the release date of the game. A small administration fee will apply unless the refund is taken as Store Credit.
We hope our customers can understand that when a digital item has been shipped, it can be activated online and therefore we cannot accept a return as it is not possible for us to resell that item. In some cases, we can arrange for the seller to put the code up for re-sale, and they will refund once the product has been successfully re-sold to a new customer.
4. WARRANTY POLICY
In the unlikely event that you receive a key that does not activate, 4CDK.com will facilitate communication with the Seller to resolve the issue. We guarantee that you will either receive a working key or a full refund. Please submit a support ticket with details of the issue and any relevant screenshots. Simply make a ticket at our support Contact Us Page, and we will investigate the key and/or seller for you.
We may ask for screenshots of the error to assist us in investigating your case. Once we have received your ticket, we will reply promptly offering a solution, or if we cannot solve your issue due to the key being faulty, we will facilitate a refund for you.
5. SHIPPING POLICY
Shipping of digital keys is handled electronically through our platform. After payment, the activation key for your purchase will be displayed instantly via our Autokey System. As a facilitator, 4CDK.com does not handle physical shipping; all deliveries are digital and instant.
6. What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Where We Send Your Data
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