Effective Date: 06/03/2025

Welcome to 4CDK.com! By selling on our platform, you agree to the following Terms and Conditions. These terms ensure a fair, transparent, and legally compliant marketplace for all users. Please read this document carefully before using our platform.

1. Seller Eligibility

1.1. Age Requirement: Sellers must be at least 18 years old or the legal age of majority in their jurisdiction.
1.2. Business Information: Sellers must provide accurate and up-to-date business information, including:

  • Full legal name or business name.
  • Contact details (email address, phone number, and physical address).
  • Tax identification numbers (if applicable).
  • VAT numbers (if required for EU/UK sellers).
    1.3. Legal Compliance: Sellers must comply with all applicable laws, regulations, and platform policies, including but not limited to:
  • EU: GDPR, Consumer Rights Directive, E-Commerce Directive, and VAT regulations.
  • UK: Consumer Rights Act 2015, Data Protection Act 2018, UK GDPR, and VAT regulations.
  • USA: FTC Act, DMCA, state-specific consumer protection laws, and sales tax regulations.

2. Product Listings

2.1. Allowed Products: All products listed must be digital game keys or related digital content. Physical products are not allowed.
2.2. Product Descriptions: Sellers must provide accurate and complete product descriptions, including:

  • Platform compatibility (e.g., Steam, PlayStation, Xbox, Nintendo).
  • Region restrictions (if applicable).
  • Language support.
  • System requirements (if applicable).
  • Valid and unused game keys.
    2.3. Prohibited Items: Sellers must not list the following:
  • Counterfeit or pirated goods.
  • Fraudulently obtained keys.
  • Products violating intellectual property rights.
  • Products promoting violence, hate speech, or illegal activities.
  • Products that infringe on trademarks, copyrights, or patents.
    2.4. Intellectual Property: Sellers must ensure they have the legal right to sell the products listed on the platform.

3. Pricing and Payments

3.1. Pricing: Sellers are responsible for setting competitive and fair prices for their products.
3.2. Taxes and Fees: All prices must include applicable taxes, fees, or charges unless otherwise stated.

  • EU/UK: VAT must be clearly displayed for customers in the EU and UK.
  • USA: Sales tax must be applied where required by state laws.
    3.3. Payment Processing: Payments to sellers will be processed according to the platform’s payment schedule, minus any applicable fees.
    3.4. Currency: All transactions will be conducted in USD, Sellers are responsible for any currency conversion fees.

4. Order Fulfillment

4.1. Delivery: Sellers must deliver valid and unused game keys immediately after purchase.
4.2. Order Issues: Sellers are responsible for resolving any issues related to invalid or non-functional keys.
4.3. Penalties: Failure to fulfill orders may result in penalties, including account suspension or termination.

5. Refunds and Returns

5.1. Refund Policy: Sellers must comply with the platform’s refund policy and applicable consumer rights laws:

  • EU: Customers have a 14-day cooling-off period for digital purchases, during which they can cancel their order and request a refund, provided the key has not been redeemed.
  • UK: Customers have the same 14-day cooling-off period under the Consumer Rights Act 2015.
  • USA: Refund policies must comply with FTC guidelines and state-specific laws. Sellers must clearly state their refund policy on their product pages.
    5.2. Refund Reasons: Refunds will be issued for:
  • Invalid or non-functional keys.
  • Incorrect product descriptions.
  • Failure to deliver the product as described.
    5.3. Refund Costs: Sellers are responsible for covering refund costs in cases of seller error.

6. Prohibited Practices

6.1. Fraudulent Activities: Sellers must not engage in fraudulent activities, including but not limited to:

  • Selling counterfeit or unauthorized products.
  • Misrepresenting product details.
  • Manipulating reviews or ratings.
    6.2. Intellectual Property: Sellers must not violate intellectual property rights or infringe on trademarks, copyrights, or patents.
    6.3. DMCA Compliance (USA): Sellers must comply with the Digital Millennium Copyright Act (DMCA) and similar copyright laws in the EU and UK.

7. Compliance with Google Merchant Center Policies

7.1. Google Policies: Sellers must adhere to Google Merchant Center’s policies, including:

  • Providing accurate product data.
  • Ensuring transparent pricing and fees.
  • Complying with Google’s prohibited content guidelines.
    7.2. Prohibited Content: Sellers must not list products that violate Google’s policies, such as:
  • Products promoting violence, hate speech, or illegal activities.
  • Products with misleading or deceptive claims.

8. Data Protection and Privacy

8.1. Data Protection Laws: Sellers must comply with data protection laws in all applicable jurisdictions:

  • EU: General Data Protection Regulation (GDPR).
  • UK: Data Protection Act 2018 and UK GDPR.
  • USA: California Consumer Privacy Act (CCPA) and other state-specific privacy laws.
    8.2. Personal Data: Sellers must not collect, store, or process personal data of buyers without their explicit consent and a lawful basis for processing.
    8.3. Third-Party Services: Sellers must ensure that any third-party services they use for order fulfillment or payment processing are also compliant with data protection laws.

9. Liability and Indemnification

9.1. Seller Responsibility: Sellers are solely responsible for their products, listings, and transactions.
9.2. Indemnification: Sellers agree to indemnify and hold 4CDK.com harmless from any claims, damages, or losses arising from their actions or violations of these terms.

10. Termination

10.1. Platform’s Right to Terminate: 4CDK.com reserves the right to suspend or terminate seller accounts for violations of these terms or platform policies.
10.2. Seller’s Right to Terminate: Sellers may terminate their account at any time by providing written notice.

11. Governing Law and Dispute Resolution

11.1. EU: For EU sellers and customers, these terms are governed by the laws of The EU.
11.2. UK: For UK sellers and customers, these terms are governed by the laws of England and Wales.
11.3. USA: For USA sellers and customers, these terms are governed by the laws of the State of New York, without regard to its conflict of law principles.
11.4. Dispute Resolution: Any disputes arising from these terms will be resolved through arbitration or in a court of competent jurisdiction.

  • EU: Customers may use the Online Dispute Resolution (ODR) platform provided by the European Commission.
  • USA: Disputes may be resolved through binding arbitration in accordance with the American Arbitration Association (AAA).

12. Contact Information

For questions or concerns regarding these terms, please contact us at:
Email: [email protected]
Address: 7 Coronation Road, London, United Kingdom, NW10 7PQ.

By selling on 4CDK.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.